What Does WMS Software Do?

The global economy is becoming increasingly competitive. To stay ahead, businesses must ensure that their operation is as efficient and effective as possible. This is where a warehouse management system (WMS) can be a big help.

WMS is a software application widely used in many industries, including manufacturing, distribution, healthcare, and retail businesses. According to the report, the estimated global market size of WMS software was at USD$2.94 billion in 2021. This data is forecasted to grow at a compound annual growth rate of 16.1% until 2030. This shows a growing demand for this innovative solution as businesses strive to streamline their operations.  

So, if you’re wondering how WMS software can help your business, here are some key benefits that it can provide:

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   Improve order fulfillment accuracy

In a fast-paced business environment, order fulfillment accuracy is crucial. This process is a percentage game—the more accurate your orders are, the higher your chances of satisfied customers. That means customers receive the right product in good condition and at the right time.  

However, order fulfillment can be complex and error-prone, involving multiple steps and a lot of coordination. From picking and packing to shipping and tracking, there are many opportunities for things to go wrong. Of course, you can’t afford to make mistakes as they can affect your bottom line.

WMS software can help you improve accuracy by automating and organizing the fulfillment process. For example, the system can generate pick lists based on real-time data on inventory levels and the location of products. This approach can reduce human errors and ensure that orders are fulfilled correctly. This, in turn, can improve customer satisfaction and get more repeat business.

2. Reduce stock levels

Many businesses struggle with excess inventory, which can tie up working capital and lead to storage costs. As mentioned, a key advantage of WMS technology is its ability to provide real-time data on inventory levels. You can use this information to streamline the replenishment process and ensure that stock levels are kept at a minimum.

Furthermore, the WMS solution can help you avoid stockouts. You can reorder before it runs out of stock by providing alerts when inventory levels are low. The system can also generate reports on slow-moving or obsolete stocks, which can be used to decide which product should be discontinued or replaced.

3. Optimize warehouse space

An efficient warehouse makes use of every square inch of space. Unfortunately, some warehouses aren’t designed with this in mind, so a lot of space goes to waste. One example is the poor layout or disorganized space utilization. If products aren’t stored in an organized way, around 60% of travel distance time can be wasted. That’s why warehouse optimization is key to improving efficiency.

Businesses like yours need to understand how the space is being used. WMS technology can provide valuable insights here. For instance, the system can generate reports on the number of pallets stored in each location. You can then utilize this data to redesign the warehouse layout for better storage density.

4. Boost customer service

In today’s competitive landscape, businesses need to go the extra mile to win and retain customers. According to research, around 94% of consumers are more likely to buy from a company that offers excellent customer service. And 82% of them recommend businesses because of their superior service.

Another survey shows that 52% of consumers expect companies to offer a seamless and personalized service. And 66% want businesses to understand their needs. These expectations are only going to increase in the future.

WMS can be your assistant in providing excellent customer service. For example, the software can track which products are being bought together and generate reports on customer purchase patterns. This information can improve recommendations’ accuracy and create a more personalized customer experience. As a result, you can boost customer engagement and brand loyalty.

5. Strengthen security 

Most businesses today rely on technology to protect their assets and data. However, even with the best security systems in place, warehouses are still vulnerable to data theft and other security risks. That’s why it’s crucial to have a comprehensive approach covering all bases. 

WMS software can be a valuable part of your security system. For instance, the system can track inventory levels and generate alerts when there are discrepancies. This allows you to quickly identify where the losses are happening and take steps to address the issue. 

Moreover, the user-based permissions feature can restrict access to certain data and reports. This can help keep sensitive information safe and prevent unauthorized users from accessing and viewing it. You don’t have to worry about data leaks or security breaches.

Conclusion on WMS Software

As you can see, WMS technology can significantly enhance your warehouse operations. All benefits can improve profitability and a competitive edge for your business. Now it’s your turn to assess whether your current system needs an upgrade. If it does, consider investing in a WMS solution. Just ensure to choose a system that meets your specific needs.